Headline News
O’Neil Software Expands Client Roster
2/1/2012
Software provider adds Williams & Gosling Ltd., Suva, Fiji Islands.
O’Neil Software, based in Irvine, Calif., has announced its newest client: Williams & Gosling Ltd. (W&G), based in Suva, Fiji Islands.
W&G, which recently celebrated its 75th anniversary, offers a full range of integrated logistics services, including shipping agency/document storage, imports and exports by sea and air, haulage operators and household removals. The company has been providing document storage services for the past nine years and currently has 7,500 cartons in storage for 11 clients.
With offices throughout Fiji in Suva, Lautoka, Ba and at Nadi International Airport, the company is manned by more than 300 staff members.
W&G had done its own document storage and decided to extend these services to certain clients, using existing warehouses not specifically designed for this function. While they filled them with racking, they were low in height and soon became full, not enabling the company to expand and promote these services to other clients.
The staff also manually recorded its records inventory.
W&G recently purchased a 12-acre site, where it is building a fully integrated logistics depot, with a complex of 9-meter (29.5-feet) high tilt slab warehouses. This will allow the company to begin offering full-service document storage and to court larger corporate clients. The company, therefore, was looking for a software system that would automatically scale to meet their needs.
“While doing our research, we visited a number of document management sites in New Zealand as well as Australia,” says Dave Aidney, managing director of W&G. “We were impressed with the demos given using O’Neil’s software. Further investigation suggested that O’Neil was the market leader in records management software. Since we were a market leader as well in our industry, we liked being associated with those who have similar principles in their industry. And we especially liked the fact that O’Neil continually updates their software, so we could plan on using it indefinitely,” Aidney adds.
“Fiji isn’t a large place, and quite often overseas companies are not that particularly interested in offering services where the market size is seen to be small,” says David Ramsay, new accounts sales manager for O’Neil Australasia Pty. Ltd. “When W&G expressed a keen interest in our software, we took the time out to visit them. We were extremely impressed with their facilities, the opportunities that were available in this emerging industry and what they were trying to accomplish.”
David Ramsay continues: “Having experienced all that first-hand, we strongly felt that our records management software was a great fit for W&G. We could see how it could be used as sort of a navigational screen of sorts, to determine where W&G’s business was heading. And we were more than happy to have them draw on our industry expertise, knowledge and first-class research, to continue to take them where they wanted to go with their business.”
O’Neil’s regional coverage includes the Americas; Europe, Middle- East and Africa (EMEA); and Asia Pacific (APAC). More information is available at www.oneilsoft.com.