Headline News
CitiStorage Uses Backup My Info! for Off-Site Backup and Disaster Recovery
1/3/2011
BUMI provides online backup services.
New York-based Backup My Info! (BUMI) reports that CitiStorage, a Brooklyn, N.Y.-based document and records storage company, is using its service for off-site backup and disaster recovery.
Prior to using BUMI, CitiStorage relied on a tape system to backup its data. However, when a major server failed at the company and it needed to retrieve critical data, CitiStorage discovered that its tape system was not consistently producing viable backups. With more than 4 million boxes tracked and 20 million barcoded files, this could have been a disaster for a company whose database changes by the minute.
In a press release from BUMI, Louis Weiner, president of CitiStorage, says, "This near crisis proved to us that we needed redundancy in our own data retention system and we needed a more secure way of backing up our mission-critical information. We selected Backup My Info! to safeguard our business critical information. It is essential for us to know exactly what records we have and where all files are at all times."
Within weeks of selecting BUMI, the company was backing up all of CitiStorage's critical business data from six servers, including application software, records management data, accounting data, e-mail and everyday business files.
"After deciding to implement a new backup service, most of the companies we spoke with only sold software solutions, leaving us on our own to manage the entire process," Weiner adds. "But BUMI impressed us from the beginning and made us feel extremely comfortable with their secure online backup process. They also made us feel like we were their only client, and that is the type of customer service that you rarely see these days."
Jennifer Walzer, CEO of BUMI, says, "For an organization such as CitiStorage, which manages so much data that changes on a daily basis, it is essential to have a backup process that is actively monitored. Because CitiStorage had been through a disaster recovery situation in the past, we wanted to make sure they felt 100 percent safe, secure and confident with our service. We understand that restoring data is critical to every business and we want our customers to know they are our No. 1 priority."